I want to get things done. How can I go about to achieve that?
Think about this situation for a moment.
Imagine that you are the owner of a mobile
company. You are selling a mobile for Rs
15,000 (Model M), and a lower end model for Rs 8000 (Model L). Both the models
have comparable features, but of course there are more limitations on the lower
model.
The sale of Model L
(Low-end) is very steady, but the sale of is M (Mid-Level) is dipping every
quarter. What is the best way to boost the sale of the Mid-Level model? The answer might be surprising but it is a very
effective one.
The answer is to introduce a new comparable
high end Model (Model H) for say Rs 19000. A high end product will probably meet
needs of only small portion of the market, and there for you will make lower
sales. But introduction of a high end model serves a greater purpose; a high
end product actually increases the sales of a mid-level product. (Model M)
How does this happen?
Two
weeks ago, my father lost his mobile, and we went to a showroom to buy a new
one. The sales man immediately showed us three mobiles of same brand with comparable features.
Just like the three models above.
High end -Model H for
Rs.19000
Mid-Level- Model M for Rs.15000
Lower end -Model L for Rs.8500
Now what do you think we chose? As any average customer, we
chose the mid-level model M considering a compromise between cost and quality.
What if there was no Model H, the high end model? There is a good chance that
we would have gone for the Model L instead of Model M in the absence of Model
H.
Most of the average consumers
arrive at a decision after prolonged comparison with next higher model and the
next lower model. Most of us will choose the middle one as a compromise on cost
and quality. There might be a few who
are inclined more towards the cost attribute, they will probably buy the lower
model and those who are obsessed with quality will go on to pay for the higher
end model.
Knowing that the average
customer will go for the mid-level product, a good strategy can define what your mid-level model is. And you can sell more of what you actually want to sell.
Having a high end
product actually boosts sale of a middle or lower end product because of the
price difference. The lesson here is not
to stop selling your high end premium product just because you are not making
enough sales. If you drop that of your product list, you might end up going
further down in sales by losing business on your mid-level product as well.
So what's in it for me? I'm not a mobile seller.
A Very straightforward
and often used every day tactic is behind all this. Unconsciously, we use it to
get our things done. Awareness of this technique can help us to create a plans
to get what you want in tough situations.
If you want to get
something done, construct a set of alternatives around your favorite option, a
better one and not so appealing one. With two new options covering your favorite
option, the chances of getting your favorite option increases multifold in
comparison with just asking for what you want.
You might not end up
with what you were looking for all the time. But at least close enough most of the time.
Reference: Yes! ( Authors: N.J Goldstein, S.J Martin,
R.B.Cialdini)
No comments:
Post a Comment